Shipping Policy

 

At Digiverse Innovations, we are committed to ensuring that your order is processed and delivered in a timely and reliable manner. This Shipping Policy explains how we handle the shipping and delivery of products purchased through our website.

1. Order Processing

Orders are processed after successful confirmation of payment and verification of the order details.

Orders are generally processed within [1-7 days], excluding weekends and public holidays. Processing may take longer during sales, promotional periods, holidays, or due to circumstances beyond our reasonable control.

You will receive an order confirmation after your order has been successfully placed.

2. Shipping and Delivery

We currently deliver orders to locations where our shipping partners provide service.

Estimated delivery times may vary depending on:

• Delivery location

• Product availability

• Shipping partner

• Weather and other external conditions

• Public holidays

• Unexpected logistical or operational delays

The estimated delivery date provided at checkout or in your order confirmation is an estimate and not a guaranteed delivery date.

3. Shipping Charges

Applicable shipping charges, if any, will be displayed during the checkout process before you complete your purchase.

Shipping charges may vary depending on the delivery location, order value, product type, weight, or other applicable factors.

4. Order Tracking

Where tracking is available, tracking details may be shared with you through your registered email address, phone number, or other contact information provided during checkout.

You may use the tracking information provided by the shipping partner to monitor the status of your shipment.

5. Incorrect or Incomplete Delivery Information

Customers are responsible for providing accurate and complete delivery information.

Digiverse Innovations will not be responsible for delays, failed deliveries, or additional delivery charges resulting from incorrect, incomplete, or inaccurate shipping information provided by the customer.

If an order is returned to us because of an incorrect address, failed delivery attempts, or the recipient's unavailability, we may contact you regarding the next steps. Any additional shipping charges may be payable by the customer where applicable.

6. Damaged or Incorrect Orders

If you receive a package that appears damaged, tampered with, or contains an incorrect product, please contact us as soon as possible.

Email : business@digiverseinnovations.com

7. Delayed or Lost Shipments

While we work with shipping partners to ensure timely delivery, certain delays may occur due to circumstances outside our control.

If your shipment appears to be significantly delayed or lost, please contact our support team. We will coordinate with the relevant shipping partner and assist you in resolving the issue.

8. Changes to This Shipping Policy

Digiverse Innovations reserves the right to update or modify this Shipping Policy at any time. Any changes will become effective when the updated policy is published on this website.